tangent time ~ pharmacy problems...

As many of you know, my dad has COPD and has been ill for a couple of years now. Well, part of this problem includes frequent trips to the doctor and pharmacy. His pharmacy of choice has been a growing problem with average wait times of an hour to have a prescription filled even when on the way home from the doctor's and drive through time of over 30 minutes. I cannot begin to explain the problems this caused for me and the MAJOR inconvenience it was.

Yesterday, I decided to lodge a complaint with the pharmacist and I was told the drive through was meant for "little old ladies" and that speed was not an essence at this particular pharmacy. He claimed it was "company policy" and implied that others were abusing or did not deserve the use of the drive through. At this time, I promised him this company will NEVER have my business as this behavior is uncalled for and that attitude is appalling. Frankly, I am pulling my hair out trying to handle dad's illness, my full-time job, and just having a life so a pharmacy that seems to think NOTHING of making my life more difficult really ticks me off.

Well, after deciding to move all of dad's prescriptions to another pharmacy, I decided to find out if this is really the company policy for this company. Thankfully, it isn't, but I will not be returning to this particular location at any point in the near future. Time to take a deep breathe...